If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
These are the steps to purchasing your domain with SynthaSite:
1. Click on the yellow 'Publish my Site' button on the toolbar
2. Select the "Buy my own domain" option.
3. Type in the domain name that you wish to buy. A quick search will be done, letting you know if this domain name is available or not.
4. Click on "Next".
Please fill in the form required (we need this information in order to register the domain name on your behalf), and you will be taken through the steps to purchase your own domain name.
Please note, it can take up to 48 hours for domain names to be transferred and your site to be up and running.
When you choose to buy your domain from us, you can pay with a credit card or PayPal. If you don't have access to a credit card, you can credit your PayPal account by transferring money from your bank account to your PayPal account, see this https://www.paypal.com/us/cgi-bin/web...
If your site is already published to a SynthaSite subdomain, you can easily purchase your own domain when you click on 'Update my Site'. The subdomain will automatically redirect to your new address (www.example.com). This way, you won't lose the value of any links or visitors that only know your old location and they'll see your new domain.
I hope this information is helpful to you. If you have any further questions, please let us know.