Purchased domain, and its not working.

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  • Problem
  • Updated 7 years ago
  • Solved
Purchased Domain, www.withershorsetraining.org about three days ago.. ITS STILL NOT WORKING!
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Mahlonna Strope

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  • PISSED

Posted 7 years ago

  • 1
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Brianna

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Hi Mahlonna,

Thanks for your email. I do understand how frustrating this is and am hoping to be of assistance to you. When looking at your account, I see that your site has been published to the Yola subdomain, however, not to your custom domain.

Have you attempted to publish your site to your custom domain? I will be happy to assist you with this. Have you been corresponding with our support team via email yet? If so, I will be happy to look at this correspondence and see where you are it with a fix.
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Mahlonna Strope

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um no, I dont think so I used to have a .com that i purchased a while ago and i didnt have to do anything it just came into affect. so yes, please help me out =)
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Sanja, Official Rep

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Hello Mahlonna,

You have successfully purchased the domain: withershorsetraining.org. I have republished your site to your domain and you should see it up and running here: http://www.withershorsetraining.org

Please let me know if you are not able to see this working.
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Mahlonna Strope

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Yes, it is up! Thank you so much!! So do I get a few more days on my year since it wasnt up when it was supposed to be?
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Sanja, Official Rep

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Hello Mahlonna,

The domain ownership runs from the time you've successfully purchased your domain, not from when you have published your site to your domain. I am sorry but we will not be able to give you a few more days. I hope that you will enjoy using the domain for the rest of the time you have as it does not expire until 2012-05-05.