question about my domain

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  • Updated 7 years ago
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hi! my name is Kasia Bachryj, I bought domein kb-jewellery.co.uk, my transaction number is 0ae19ecc90d644719a0ca73a14060359 how long do i have to wait for it to start working? thank you kind regards Kasia
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k8ktktea

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Posted 7 years ago

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Sanja, Official Rep

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Hello Kasia,

You have successfully purchased your domain and it is in fact working. However, what is happening is that your custom domain is redirecting to your .yolasite domain. Here's how to fix this up:

  1. Login to your Yola account and make sure you are on the "My Yola" page.

  2. Click on "Advanced settings" next to your site name.

  3. You'll be directed to a page where you will be able to choose the "primary domain". This is the domain that you would like other domains published on that site to redirect to.


Please let us know if you have any trouble with getting this set up.