Quit pushing upgrades on us

  • 2
  • Problem
  • Updated 6 years ago
  • Acknowledged
I would like to "give praise" because Yola is great, but I find the constant, ever-present appeals to upgrade to gold very disappointing. Every single time I make a change on the website I get a request to upgrade. Every time I open myyola there is another appeal. It puts Yola in a very bad light to do this all the time.
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John Bouza

  • 2 Posts
  • 0 Reply Likes
  • pissed off

Posted 6 years ago

  • 2
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Sanja, Official Rep

  • 10698 Posts
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Hello John,

We certainly appreciate your feedback as we don't want to seem pushy. At the same time, we also need to make it known to our users what features are available and to market our products so that we can continue a sustainable business to provide you the tools needed to make your website. It is a delicate balance to achieve these. Based on your feedback, it seems that perhaps this is something we need to look at again and improve upon.

It would be helpful if you could share with us at what point are you seeing the upgrade to Gold? You said "every single time I make a change on the website I get a request to upgrade". What kind of changes are you making? Once we understand what is triggering these upgrades to come up, we can try to make improvements.

We look forward to hearing from you.