If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Thanks for bringing this to our attention. We are experiencing a bug right now that is sending out renewal notifications after our customers have already renewed. I would like to assure you to simply ignore them, however, please share your domain with us so we can locate your account and confirm that your renewal has been processed.
If you do not feel comfortable sharing your domain on our forum, simply send us an email to email@example.com where we will be happy to look this up with you!