receipt for renewing website

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  • Updated 7 years ago
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I'm going to renew my domain for 5 more years. Is it possible to obtain a receipt when I pay the amount for renewal? Thanks, Annalise
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Annalise D'Souza

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Posted 7 years ago

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Sanja, Official Rep

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Hello Annalise,

When you renew, you should receive an email that outlines your transaction. If you do not receive this, please let us know and we can send you another one.
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Annalise D'Souza

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Thanks! Is it possible to receive the receipt in pdf or image format? I need to claim the amount I paid, and I would like it in a non-changeable format please.

I have already paid for the renewal, and my transaction number is 13ebc613bdc3468cade5c3d2d59cf627.

Thanks for your help, Annalise
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Nazlie

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Thanks for this information. Someone from our Payments Team will contact you within 24 hours.
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Annalise D'Souza

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Thanks, I got another copy of the receipt. However, would it be possible to get a receipt that says 'paid'. ?
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Sanja, Official Rep

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Hello Annalise,

We do not have any other kind of receipt. I'm sorry. I hope you can still use the receipt we sent.
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Annalise D'Souza

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In that case, would it be possible to email the receipt to ncepeda@yorku.ca please?
Thank you very much.
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Sanja, Official Rep

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Hello Annalise,

Please can you let me know your domain name that you've renewed? Then, I can look up your account and send you the receipt again to the desired email address.
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Annalise D'Souza

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Sure. The domain name is www.arts4kidsyork.ca
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Sanja, Official Rep

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Thanks!

I have now re-sent your domain receipt to your desired email address. Please let us know if you do not receive it. Be sure to check in your spam folder.