received email via my website with no sender details

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Help
I've received an email via my website and I've no idea who it's from - how can I answer their query?
All I have on my email is that it's a contact us submission from my website - my phone number and the question ???
Photo of Sue

Sue

  • 58 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi Sue,

Suggest you amend your form to include the customers email address as an obligatory filed. If you don't include it in the required fields it won't be available.