received email via my website with no sender details

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  • Updated 7 years ago
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I've received an email via my website and I've no idea who it's from - how can I answer their query?
All I have on my email is that it's a contact us submission from my website - my phone number and the question ???
Photo of Sue


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  • frustrated

Posted 7 years ago

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Photo of Gop


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Hi Sue,

Suggest you amend your form to include the customers email address as an obligatory filed. If you don't include it in the required fields it won't be available.