recently purchased custom domain, website doesnt connect

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  • Updated 9 years ago
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I recently purchased a custom domain off of the yola website. I have had a .yolasite website for a few years now, and wanted to have my own domain. I purchased a .org domain a couple days ago which has since been able to connect.
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Posted 9 years ago

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Photo of Mvikeli Mgobozi

Mvikeli Mgobozi

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Hey Shawna,

The problem is that the service that provides DNS for our domains (UltraDNS) is not responding. Our engineers and UltraDNS are working flat out to try to resolve this. In the meantime we are running a special script to fix the broken domains and manually fixing as many as we can.

We have now done this for your domain and your site is now up and running.