Do customers need to register to make a purchase?

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  • Updated 5 years ago
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Hi all I have a question.I confirm that everyone can make purchases on my shop? (the site is www.flonewagejewels.com)and that there is no need of recording?
I'm structuring a campaign and this is a very important.

Thanks to all
Stefania
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Stefania Fantoni

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Posted 5 years ago

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Laura Thomas, Social Media Coordinator

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Hi Stefania,

I was able to proceed to checkout but I did not complete the purchase. I have attached a screenshot for your reference.



I'm not understanding what you mean about recording so please let me know if you have any other questions.
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Laura Thomas, Social Media Coordinator

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I spoke with a colleague who explained you were worried your customers would need to register or create a login to make a purchase. That is not the case. Hope that helps!
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Stefania Fantoni

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I was afraid that a user can not make purchases if had not been recorded the site!
Seeing the written sign in the upper left
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Stefan, Official Rep

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Buongiorno Stefania,

You can enable or disable the option whether your customers need to sign up or not to make a purchase. To check your current settings, please follow these steps:
  1. Open your Yola Online Store Control Panel.

  2. Click on "System Settings".

  3. Click on "General".

  4. Click on "Cart".

  5. Scroll down to "Checkout Settings".

  6. Where it says "Require customers to create accounts on checkout", you can check or uncheck the checkbox.

An unchecked checkbox means that your customers will not need to sign up for a user account to purchase products in your Yola Online Store.

Regardless of which option you choose, the Sign In link will always display for those of your customers that prefer to sign up and log into their account for making purchases in your store. However, it is possible to remove the Sign In link completely, using CSS code. This would mean that no customer can sign up for an account, and all your customers would need to make purchases without having an account. I wouldn't suggest to make use of the that last option because your customers would always need to re-enter their address and payment details for every new purchase they make.
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Stefania Fantoni

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Grazie mille Stefan!!!

:D