Red warnings in Yahoo--Part 2

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  • Updated 8 years ago
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I am still getting red warnings from McAfee on Yahoo search. After a great deal of correspondence, they were removed for a few hours. There are to many questions involved , but no answers being provided. I am spending too much time with something that should no be happening, as my sites are coming up as having no problems.

Here are solutions that Yahoo suggests (but have no power over McAfee):
Contact McAfee (This has been done, the last correspondence assures the next step I will take will be legal litigation)

Yahoo instructions to Remove the site--

http://help.yahoo.com/l/us/yahoo/sear...
BqooAFhLndsoc2ZpFo3piygiN4

(Yahoo believes I am a professional webmaster. This is Greek to me.)

Are the red warnings only showing up due to the fact the sites I have are subdomains?
If this is the case, then I know the solution--I need to remove my listings from Yahoo search altogether. Perhaps someone can help with this?

Thanks
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J.F. Archer

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  • a very persistent person

Posted 8 years ago

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Stephanie

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Hi JF -

A Yola user was apparently hosting some files on their site that McAfee (and then in turn Yahoo) flagged as malicious. Yahoo! Search then flagged all Yola subdomains as malicious, instead of that one Yola site.

We have been in touch with the folks at Yahoo! (and McAfee) and are working on getting this resolved as soon as possible....it is absolutely not your fault or problem to solve.

I really apologize for the issue, hopefully we will hear back soon on this.

Thanks,

Stephanie
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J.F. Archer

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What steps does Yola take to check if another user is placing dangerous content on their sites?
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Sanja, Official Rep

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Hello J.F. Archer

I'm probably not the best person to answer this question but I will pass this question onto a colleague. I want to be sure that you're getting the right information! :)

As it is the weekend - it may not be until the start of the business week before someone comes to reply.

I apologize for the delay and thank you for your patience!
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Ruth

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Thank you for your question. If ever you have concerns regarding a Yola site you are welcome to report it using the Yola Report Abuse page (http://www.yola.com/support/report-ab....

Our abuse team will review your complaint and take any necessary action if the site is in violation of our terms of service. You can view the Yola terms of service here (http://www.yola.com/terms).

In addition to action on reports of abuse from the general public, we also work closely with various fraud monitioring services who notify us if a site they are monitoring is hosted by Yola.

I hope this answers your questions. Please feel free to email abuse@yola.com with any concerns or comments.
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Jerald Franklin Archer

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No, you misunderstand. But your information was useful.

I mean do you have some kind of computer processor or program that looks to see if the site contains viruses or such before putting them out online? In other words, does Yola double check the sites themselves first? Should Yola require that a user use a virus detection program or online service before submitting their sites?

If the problem lies in the part of Yola, are there steps being taken to correct any future problems with red flags in Yahoo? I realize this does not happen with a paid Yola site, but the free sites only.

This would seem to be a step that could prevent red flags from McAfee or other sources.
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Monique, VP of Customer Support

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Hi Jerald. We respond to all reports of abuse by promptly removing sites that contain illegal content, or content that violates our terms of service. We do not scan sites before they are published. There are legal implications were we to do this, and it is not a path we have chosen to take. If you have any further questions about our abuse process, please email abuse@yola.com directly.
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c2print

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buy a domain name
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Jerald Franklin Archer

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Buying a domain name is actually the way to go, I have deduced this by the other questions I have asked and through my observations of the situation. I really am pursuing the situation of the red flag, as it can misrepresent the creator of the site if there is no problem with the site to begin with. But, according to my research, buying a domain name may not be always fail-safe if the initial situation is not corrected by McAfee themselves. They have tagged very expensively hosted sites, and this is really the problem I am addressing. To have such a situation as a red flag seen in one's listing and where a commerce site depends on business to pay for the hosting, this can present real problems. This is what I am currently investigating.

I am planning to buy a domain name for my commerce site in the near future. I want to make sure the problem is solved before doing so. Money is tight and it would be foolish to attempt to launch any campaigns if customers think the site is listed as dangerous. There is so much talk of viruses, and the like today, but your average joe knows very little of what that means. They will buy a virus protection from anyone just to feel safe, and McAfee is using this ignorance to try to sell their product. The technique is not new, but the method they are using is rather underhanded and dishonest. I could not believe what entailed in the telephone conversation I had with them. No one should ever be forced to use theirs (or any other company's) products just to get the red warning indicator removed from the listing.

I have contacted McAfee with a rather persuasive argument to get moving a little faster on fixing their problem. Yahoo has to be just as confronted as well about this, even though they claim it is out of their hands. I find it strange to have partnerships where one partner is helpless against the other. There whole arrangement with McAfee seems to be more trouble than is should be. Persistence gets things done. I have received very regular replies about the situation from both McAfee and Yahoo, which is a step in the right direction. There is no real mystery in any of it, it is all just about making money.
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KanThaiDecor

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It isn't happening on top level domains as then you are NOT mixed in with yolasite . com
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Jerald Franklin Archer

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http://www.crn.com/security/208401061
I have 3 sites with Yola. The article below is on others who experiences the same problems. Think of the financial problems that could be involved, not so much as how one gets a website or with who.
http://www.crn.com/security/208401061
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Stephanie

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Heya folks -

Just to update on this. I have been speaking with someone at McAfee, who has verified that the sites currently showing as red in Yahoo should in fact be green. He is working now to figure out why the flag is being raised when there is no issue.

Hope to have this resolved soon, thank you all for your patience!!