I purchased a Gold bundle a few days ago and found out a few minutes later that it doesn't even include a domain name - you have to buy it separately! I felt the wording on the Ads were misleading and should be reviewed. Anyway, I followed the instructions on the site on how to cancel - filled in a form on the "Contact Us" page, 24hrs later still no answer; filled in the form again and finally an answer but only to say my case was passed on to their Payments Department and would be contacted within 24hrs. 24hrs gone and still nothing, so I sent an email to the "Team Lead" who replied to my second form and not a word back. What else do I have to do to get my money back??? You took my payment in just one click, why can't the refund go as smooth?!