Registered a site yesterday with u - what's the next step?

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  • Updated 10 years ago
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I registered a domain with you yesterday and paid with PayPal but during the process got an error message and the transaction shows in PayPal as 'pending'. I don't have any information from you on whether it worked or not and what's the next step. The domain now shows as NOT AVAILABLE.

Photo of Blanca


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  • confused

Posted 10 years ago

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Photo of Neil


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Hi Bianca,

It looks like there was a configuration problem when you bought the domain - none of your sites are currently set up to be published on that domain. But you do own the domain and it is now configured correctly - except for none of the sites using it.

To fix this, when you choose to publish a site, you should have the option to use a domain name that you already own, and you can put your domain there, and the site will be published on that domain.

By the way, the PayPal transaction is marked as "Pending" because we verify that everything went okay before taking payment.