Registering a .co.uk Domain for a New Site

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  • Updated 6 years ago
I'm trying to register a new .co.uk domain using yola for the website I have designed (Silver package). I am fine getting the confirmation code texted to me and entering it etc, but the next page says yola is having a server problem. I am wondering if this is just me, if there is a work around, or if the service will be running shortly?
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Aaron Gibbons

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Posted 6 years ago

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Gop

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Hello Aaron,

I wish I had that info for a quick response but I don't. In this case it may be worth your while sending an email to support@yola.com and they should respond fairly quickly.
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Aaron Gibbons

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I ended up upgrading to the silver package (which was needed anyway), which then allowed me to register the domain. Got no reply to my email as of yet but its no longer a problem. Thanks though!
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Monique, VP of Customer Support

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Thanks and sorry for the lack of email response. We are currently processing a large backlog of cases from users who experienced this issue and this is causing a delay in getting back to people as fast as we would like. I am pleased to hear that it is no longer a problem for you and we will continue to investigate on our end to see if we can discover and address the root cause of the error.