registering nameservers

  • 1
  • Problem
  • Updated 7 years ago
I have created nameservers on my VPS for a domain i've registered through yola. however there appears to be no function in the control panel here to actually register my nameservers am I missing something here?
Photo of Karl Timmis

Karl Timmis

  • 4 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Karl,

If you can provide us with the details of your name servers we would be happy to add them to our registry, and you can then go ahead and update them in My Yola.

Thanks!
Jackie
Photo of Karl Timmis

Karl Timmis

  • 4 Posts
  • 0 Reply Likes
Ok, hopefully they are all setup correctly!

ns1.proevw.co.uk 109.228.24.178
ns2.proevw.co.uk 109.228.25.157

Hopefully everything is working as intended, if not can you let me know what errors the registry gives you please.
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Karl,

Thank you for this information! I added your name servers at our registry, however when I tried to update your domain's name servers I received the following error: "Nameserver [ns1.proevw.co.uk] is missing or unknown IP address".

Would you be able to check and confirm that everything is in order with ns1.proevw.co.uk? If you could let me know, I can then contact our domain registration partner to ensure that the update has gone through successfully on their side.

Thanks!
Jackie
Photo of Karl Timmis

Karl Timmis

  • 4 Posts
  • 0 Reply Likes
Thanks for your reply. I missed something up along the way. Nameservers no as follows:

ns1.proevw.co.uk 109.228.25.157 - Primary
ns2.proevw.co.uk 109.228.25.161 - Secondary.

Have run them through a zonechecker and everything appears to be in order with them now.
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Karl,

Thanks for providing these and checking that they were sorted. Would you mind sharing your domain with us? Once I can access your account, I will be able to add these name servers for you.

Thanks!
Photo of Karl Timmis

Karl Timmis

  • 4 Posts
  • 0 Reply Likes
proevw.co.uk is the domain name that I require them for. They need registering as a glue record as they are my own nameservers.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Karl,

I have attempted to add the name servers for you but I'm still seeing an error saying "400: Nameserver [ns1.proevw.co.uk] is missing or unknown IP address".

I will need to have the DNS Team assist further. I apologize for the delay and thank you for your patience.
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Karl,

Our engineers were able to successfully add the glue records, and your domain should now be pointed correctly. Please let me know if you experience any further problems.

Thanks you for working through this with us,
Jackie