Removing password protection

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  • Problem
  • Updated 7 years ago
  • (Edited)
Dear Support Team ,
What is the procedure to be followed to remove the password from the Home page of please advise as we need the search engines to start indexing the site - thanks allot hope to hear from you soon- Regrads
Photo of blanketshop


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Posted 7 years ago

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Photo of Francois

Francois, Employee

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Hi blanketshop,

Here are the steps to remove password protection from your pages:

1. Go to the "Site" > "Site Properties". and click on "Edit" next to "Password Protection".
2. A dialog box will open; click on the box of the page you want to remove password protection from. If you have locked all your pages, click "Unlock All" to unlock them.
3. Click on "OK".
4. Click on "Preview" to view the change, if you wish, then publish your site.

I hope this helps.
Photo of H.O.I


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I have created a password protected page and because it has been so long, i have forgotten the login information. The page has some very vital information and it and now i feel helpless because my computer crashed with the information so here is the only copy.

This reply was created from a merged topic originally titled
Forgotten login information on password protected page.
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

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Please see the steps Francois provides to remove or change your password protection from you Sitebuilder.