Renewal and Expiration

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  • Updated 7 years ago
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I renewed my yola account just before it expired, however my site is suspended. It says I need to renew, yet I have a receipt stating I already have renewed it until 2015.... ????
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Kevin McShane

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Posted 7 years ago

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Photo of Gop


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Hello Kevin,

This may well be referring to your Yola hosting subscription. The domain(s) and the hosting plan are separate charges and billed separately, generally at different times.

You can check this by logging into My Yola and just checking the Account data. Similalry your domain validity can be checked under Domains as well.