Renewal Bronze

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  • Question
  • Updated 5 years ago
  • Answered
I keep getting reminders to renew my bronze membership when I have a receipt to say this paid and next renewal is not until 2015. details on receipt are Your transaction number is 91ba482f55c44b98a2ce2080909deab7.
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Phıl Furlong

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Posted 5 years ago

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Gop

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Hello Phil,

Yola have separated the Hosting and the Domain subscriptions and this can cause some confusion as to what has been paid. You can reconcile this in My Yola and check your account record for both.
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Laura Thomas, Social Media Coordinator

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Hi Phil,

I can confirm your domain www.philsphilms.co.uk is valid until August 2015 but your Bronze hosting package which is required to continue publishing to your domain is set to expire at the end of this month.
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Phıl Furlong

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Thanks Laura, I get it now and have renewed.