Renewal of free bronze package

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  • Updated 7 years ago
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Hi, I signed up for a free package that now needs renewal and it is asking me to pay. Does anyone know how I continue with the free package please?
Photo of kate


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Posted 7 years ago

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Photo of Justine


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Hello Kate,

It sounds like you signed up for the GBBO program.

This offer included free registration of a domain as well as one free year of the Yola Bronze domain hosting package. After the first year Yola Bronze is renewed at the permanently discounted price of £17.95 per year. Your domain is renewed every second year for £12.95.

You are welcome to submit a request to support here regarding downgrading your subscription, and we can assist you further.