If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Thanks for your interest in renewing your Yola domain. When clicking on the 'renew' button while in your MyYola account, the payments screen should open. Towards the bottom of the payments screen you should see this:
You will be able to enter 'renew15' in the promotional code field. If you are not seeing this field, please check to see that your discount has not already been applied. You can do this by looking right below the total purchase amount where you will see the discount being removed from the total.
If you are not seeing this, please explain what you are seeing. A screenshot would be most helpful!