If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
To downgrade your account to the Yola Free package, you will need to contact us to cancel auto-renewal for your Yola Bronze package, and then let it expire.
Are you sure you want to do this? If you have a custom domain name, you will no longer be able to keep your website published to your custom domain, but use a free yolasite subdomain. Also, you will only be able to have up to 2 websites, your storage space will be much less, and depending on when you signed up for your Yola account, you can only create up to 3 pages per site.