renewal query

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  • Updated 5 years ago
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my domain name is due for renewal
but can I renew it without renew the bronze package - can it go to the free package please?
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Theresa Burnham

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Posted 5 years ago

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Stefan, Official Rep

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Hello Theresa

To downgrade your account to the Yola Free package, you will need to contact us to cancel auto-renewal for your Yola Bronze package, and then let it expire.

Are you sure you want to do this? If you have a custom domain name, you will no longer be able to keep your website published to your custom domain, but use a free yolasite subdomain. Also, you will only be able to have up to 2 websites, your storage space will be much less, and depending on when you signed up for your Yola account, you can only create up to 3 pages per site.