If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I guess several people are responding to my questions and I have not replied. Where do I read what they say and how do I reply to them? I AM RESPONDING to my emails. Do I have to repeat my responses on this page too?
We have two ways for you to submit questions and get answers.
One is here in Get Satisfaction. You'll see that there are 14 SynthaSite employees who participate here, answering questions and reading feedback from people who use SynthaSite. There are also other users here in Get Satisfaction who also answer questions.
The other way is to submit a question through our support system on the SynthaSite.com website. Some of the same SynthaSite employees answer those.
You do not have to repeat your response. One response to any message is enough, as long as you keep to the same system where you started that conversation (in Get Satisfaction or on the SynthaSite website).
Please let us know if you are not getting a satisfactory response. Thanks,