Revised image widget issues - speed and usability.

  • 2
  • Problem
  • Updated 8 years ago
  • Acknowledged
The recent changes to the picture widget, are vary nice, but hinder usability for anyone that organises their resources.

Issues:

1. It's so blasted slow!

2. Uploading an image into a resources sub folder is awkward to say the least. Selecting upload image does just that it uploads the image into the root of the resources directory. If I select filemanager, then the appropriate sub directory, there is no upload button. Come on Yola give me a break!

Workfound is as follows upload through the file manager from the top strip menus, as this still has the required functionality, then exit, then activate the picture widget, then wait while the pretty bits load, then reselect filemanager, then navigate, then select image!

That's poor, innefficient, and a takes a lot of time if you have a site with more thn one or two images.

Please stop dumbing down the functionality.

Rob.
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Rob.B

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Posted 8 years ago

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Monique, VP of Customer Support

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Hi Rob

I am going to ask the product manager for our widgets to respond to this thread.

Thank you for the feedback.

Monique
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Rob.B

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No comments so far! 18:51 GMT (UCT) October 25th.
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Rob.B

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Sorry to moan about things Monique, but it's a real headache for me. Thanks for passing it on anyway.
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Nathan, Champion

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Hi, I just saw that the Folders aren't in the new "Browse File Manager" thing. It only has the main one but doesn't have the other sub-folders.
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Rob.B

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Poor isn't it! (I did consider saying pathetic, but that's a bit strong) A triumph of form over function I'm afraid.
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Amr

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Hi Rob,

Let me start by apologizing that you're facing these issues.

1. So the changes we made should not have affected speed. That is news to me and I'll work with our developers to find out what's going on. You'll have to be patient with me on this one.

2. What you're describing here is accurate. We decided to take out the functionality for actual file management from the widget. Our decision was based on feedback and user research - many of our users were not keen on dealing with files and folders at the point when they were wanting to drop an image on their widget. Rather than get rid of the functionality all together, we knew that power users like yourself would still want to have that control, which is why we intentionally left it in the File Manager found at the top menu. Had the speed issues not been there, would this have been an acceptable solution for you?

Kind regards,
Amr
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petercsea

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I really don't understand this comment Amr. How could it possibly have any effect on users to exclude that facility? The number of steps getting to it is exactly the same all you've done is reduce functionality, nothing else. I think that's a really non-answer.

It doesn't alter the way users drop a file on their widget. It simply lessens the efficiency of the way people who have files needing to go into a folder to upload them interact. I agree with Rob that it's a regression.
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Rob.B

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So you have dumbed down, "power users" like myself find it frustrating that we have to mess about with multiple widgets to perform what should be a straightforward action.

At least you have made Yola's aims clear.