S.O.S. The page links on this site cannot be accessed.

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
The site STILL has not been fixed. This must be fixed as soon as possible. The domain is : AreaProContractors.com This has been a problem for over 48hours now and this guys business is dependent on this website. This site has worked fine for months.
The message on most of the pages reads.. "Your domain is pointing to Yola" Now you need to publish your site" ..................

Your domain is pointing to Yola!
Now you just need to publish your site and you're done!

Log into your account and open your site in the Sitebuilder.
If your site is unpublished, click on "Publish to the web" and then choose "I already own my domain name". Follow the steps until your site is published.
If your site is published to a subdomain, click on the down-arrow next to "Publish to the web" to open the Publishing Settings and publish your site to a domain you already own.
Any other questions? Click here to Get Help!
So Please HELP -Jack
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Jack

Is the site below your site? It seems to be working for me.

Could some others check and telly us what they see? Jack: if the problem persists on your end please let us know.

Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
The landing page is fine, but if you click on the links on the right ride..it will allow a few pages to show up, but the rest get the yola message.
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
Yesterday I was told by Yola, that the engineers where looking into this problem. I am requesting status and when we could expect the problem to be resolved??
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
Your problem is that many of your links are missing the "s" at the end of the domain name....Such as http://www.areaprocontractor.com/decks
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
Interesting.. it originally was without the 's' but then the owner bought the domain name with the 's' and I had adjusted that..and it worked fine for months. Now, you say that it reverted back to the domain name without the 's'. What I will do is change all of the links back to the 's' domain name and publish it.We'll see how that goes.. Thanks for your help in this matter.
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
Maybe the owner went in and instead of using the link to page in this site used an external link and had it copied incorrectly....I can't think of any other way for that to happen.
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
I will be working on fixing this link problem tonight so that it is workable tomorrow morning. I hope the change to the correct links work. thanks again
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
There is NO way Yola will allow us to edit a page link domain name .. this is a major flaw and must be corrected asap.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello jack,

I believe I have also sent you an email in regards to this as well which I hope will resolve this issue that you're seeing.

Please let me know if you have not received it.
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
How do I change the page links? It appears that Yola doesn't give me that option.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hi Jack,

I posted a reply on this post: http://forum.yola.com/yola/topics/how...
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
But there is NO way to correct or edit the "page link domain name" .. Yola will not provide this option and this is a major flaw with Yola. Either way, I still must have this site fully functioning. There must be someone at Yola who can make these simple changes. It's too bad that we can't 'talk' with a support engineer. I'm sure someone at Yola can easily fix this problem.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Jack,

Perhaps I am misunderstanding. Please can you post a screenshot of where you trying to edit this?

Have you received my email from yesterday? Please do have a look at it as I believe this will address your concerns.
Photo of jack

jack

  • 14 Posts
  • 0 Reply Likes
I need someone from Yola support to make these simple "page link domain name" changes since Yola doesn't give us the ability to do it. This is urgent. Clicking an HTML widget does not help at all. We need the ability to 'edit' the page link domain name.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Jack, can you please check your email for a response from support@yola.com? I have just sent you another about 15 minutes ago. Double-check your spam folder too please.