Same, same but different

  • 1
  • Problem
  • Updated 8 years ago
  • In Progress
Merged

This conversation has been merged. Please reference the main conversation: FOLDERS DO NOT OPEN IN FILE MANAGER

Images stored in the Filemanager have now disappeared from view. The titles remain and some have moved outside of their folders. They aren't showing in the page of the site-builder as they were assigned. This has been a lot of work to get them this far and I have repeated it once already.

Please tell us if there is something going on and if in fact we should stop building for the time being. It's very frustrating having to repeat many hours of work and still not be sure of a stable outcome.
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Gop

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Posted 8 years ago

  • 1
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Nazlie

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Hi Gop

This sounds very frustrating. We have tried to replicate the problem on our side but have not been able to do so, thus far.

We would like to investigate the issue further, but need more details from you. Please paste the URL of your site on which this is happening. Also, which browser and version are you using? Which files are affected - it will help us troubleshoot the problem quicker if we have these details. If you can, please post a screen shot of the issue.

Looking forward to your response with more details.

Nazlie
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Gop

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I think this is a systematic problem from all the reports and notices throughout the day. I think the real solution will come when these systematic issues are fixed.

Please tell us what is going on and that allows us to make a decision then.