SAVE MY SITE HELPPPPPPPP

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  • Problem
  • Updated 11 years ago
  • Acknowledged
Archived

This conversation was archived and is no longer visible to community members. The community moderator provided the following reason for archiving: This problem has now been resolved. Burying the thread so as not to confuse future users.

When i login this happens



Also i tired publishing my site and than a error has occoured opened so i clicked the red cross and than it froze so i open a new window now this

I have done the following

Used another computer on different network
Cleared cache
Used different broswer
loged out and back in
restarted my computer

yes this is proof i am a yola junkie
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John S | IWM Visual Designer

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Posted 11 years ago

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Alex

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true your are a true yola junkie!

i would email support (you know the the email dont ya)
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John S | IWM Visual Designer

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support@yola.com
formally
support@synthasite.com
I even know some of the staffs last names LOL
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John S | IWM Visual Designer

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I will wait for an employee here first
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Alex

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LOL
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Alex

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wow, your not bluffing!
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Monique

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Hi John

We are aware of this and working on it. We will update you once we know more.
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John S | IWM Visual Designer

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I think i did it, i closed the broswer while updating, i broke yola NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO. sorry i must calm down, sorry yola for breaking you
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John S | IWM Visual Designer

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Could i have created this crash by accident?
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Alex

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oops, John broke Yola!
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Monique

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John - there is absolutely no way that you could have caused this. Everyone relax! It will be fixed soon :)
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John S | IWM Visual Designer

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I must of caused it, it is possible see below
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Alex

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NOOOOOOOO! its broke for me too!!

HELP!!!! ITS SOO ANOYING!
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John S | IWM Visual Designer

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LOL. i broke all of yola nooo ,I am not paying for repairs (kidding not)
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John S | IWM Visual Designer

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I must of cause monique is talking to me :(
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Alex

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YAY! Yolas Back Up!
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John S | IWM Visual Designer

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I am going to do what i did before to see if it was me that cause it
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Alex

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NOO, if it was you dont!
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John S | IWM Visual Designer

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AHHHHHHHHHHHHHHHHHHH ITS NOT BACK SAME WINDOW AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH CALL 112 (thats ambulance don't call)
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John S | IWM Visual Designer

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I did it again and it did it
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Alex

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Yola wont load for me now!
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John S | IWM Visual Designer

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lol, i think it was me, monqiue you want my username and password ?
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Alex

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MONIQUE! IT IS JOHN THAT BROKE YOLA!, HE DID IT AGAIN THEN YOLA BROKE!

john, dont do it, you have controll over when yola is working!
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Monique

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Once again - John most certainly did not do this. He just happened to be working on his site when the problem occurred. Our system is not vulnerable to actions that users take in the site builder. Anything John does can only affect his own site - not the entire service.
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John S | IWM Visual Designer

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Don't re break, i think they may get angry at me, they are reseting there system it seems
Photo of John S | IWM Visual Designer

John S | IWM Visual Designer

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Monique, when it comes back online, i will wait 10minutes and than do it again, to see if it where me
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Monique

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the only reason this happens to you is that you keep using the site builder while we are experiencing difficulties. You are experiencing the error not causing it.
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John S | IWM Visual Designer

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I am not even logged in. i am logged out, the site is not even loading
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Alex

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monique, Yola keeps taking me to askjeevs.com
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John S | IWM Visual Designer

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it takes me no where
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John S | IWM Visual Designer

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just ignore for now and than it will work, i am hyper ventilating
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Monique

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Alex and John: can we ask you two a favor?

Please stop trying to access Yola and stop posting until we make a further announcement that the problem is fixed. That way we can concentrate on getting it fixed quickly.

Thanks!
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John S | IWM Visual Designer

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I see a pink logo and login options
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John S | IWM Visual Designer

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i login and database thingy again :(
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Alex

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im in and it works!
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John S | IWM Visual Designer

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Me 2, i am going to wait for monique to give the green light wait 10 than login
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Alex

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now i cant use the site builder
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Donald

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I think we should go to "YA" together.. Yola Anonymous! Good therapy.
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John S | IWM Visual Designer

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lol true
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Alex

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LOLz
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Emmy

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Hello,

This problem should be fixed now. Please try again and let us know if you have any further problems.

Sorry about that! We will do our best to make sure it does not happen again.

Emmy