Save Page Error

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I'm building a new site. Finished about six pages without a problem. However, after building the last page, suddenly I got an error message every time I tried to save the page.

Here's the message:

"Sorry, something went wrong.

We have logged the error for our records. Please try again. If the problem persists, email support@yola.com for further assistance."
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Cheryl Hendricks

  • 6 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
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jeremy, Employee

  • 1349 Posts
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Hello Cheryl,

I am sorry you are having this problem.

Could you please try clearing your cache and restarting your browser and then see if you are able to continue working on your site. [how to clear your cache]

If this does not solve your problem, please let us know.
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Cheryl Hendricks

  • 6 Posts
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Jeremy,

By now of course I've already closed down and lost everything I had built...or tried to build on that page. Will try again.

I did go in yesterday and re-save a page I'd already built and had no problem, so perhaps I'll be able to get back in there today and try rebuilding that page.
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Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Sorry for such a lengthy delay to your post. We're just getting caught up with all the backlog from the holidays.

I'm glad to hear that things seem to have improved.

Please do let us know if you run into any further problems.