If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I am sorry you are experiencing this problem. I am not able to find any published sites in your account, and I have referred your problem to a colleague of mine who will be able to assist you further. They'll get back to you within 24 hours.