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  • Updated 9 years ago
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Hi Yola!

I've noticed that in the search bar on internet explorer appears http://gadget-webstore.co.uk instead of www.gadget-webstore.co.uk

i'm running 2 websites and they are both the same.

Am i doing something wrong?

Thank you
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andy muller

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  • confused

Posted 9 years ago

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Alex

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your doing nothing wrong!

its just your broeser,

most sites do it now,

hope this helps

alex

http://filey.yolasite.com
http://sportie.yolasite.com
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Emmy

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Hi Andy,

I have done some looking at your domain name and see that you only have one A Record set up. If you have bought your domain elsewhere you need to make sure that your DNS settings are configured correctly to support the "www" prefix. You need to set up two A-records. One with the hostname "@" and one with the hostname "www". Both should point to our IP address: 208.75.208.172. If you require assistance with this, please contact your domain registrar.

Your domain name will then work with or without the www prefix.

You can then choose what you prefer for you primary domain; the www version or the non www version. Which ever one you choose to be the primary one, the other one will redirect to it.

Hope this helps!

Emmy
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andy muller

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Thanks Emmy!

How can choose which one to be the primary one?

Cheers
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Emmy

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Hi Andy,
We currently have a bug that our engineers are working on fixing. Once this has been completed you will be able to set the primary domain from your Domain Manager. When this is done I will give you instructions for doing this. We appreciate your patience while this is being fixed.

Emmy
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andy muller

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Hi Emmy

Thanks for your reply! Can you please let me know when this option will be fixed?

Thank you
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Emmy

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Yep, I will post back here when this is taken care of!
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Emmy

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Hi Andy,
I just wanted to let you know that we have not forgotten about this and our engineers are still working on a fix for it. We appreciate your patience.

Emmy
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andy muller

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Thank you!!!
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Emmy

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Hi Andy,
Can you email support@yola.com and I can help you from there with setting your primary domain. Please put Attn: Emmy on the ticket and I will pick it up. Thanks!