Security, server location, uptime, privacy policy

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  • Question
  • Updated 9 years ago
  • Answered
What is your security measurement?? where is the server located?? what is the uptime??
Do you share any of our information ??
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Greatfunmoms

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Posted 10 years ago

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lisaretief

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Hi,

Thanks for your great questions. We were actually in the process of preparing a blog post on the questions of uptime and the care we take to ensure our tools and your published sites are secure and available. I will link to that post from here once it is live.

The servers that host SynthaSite and the sites you publish and host with us are located in the United States in state of the art data centres. We spend a significant amount of time and money to ensure that these servers are maintained, configured and administered in the best way that is technically possible.

I head a team of engineers that are dedicated to doing just that - it is our job to make sure the infrastructure that supports SynthaSite is the best you can find.

On the question of privacy, we do not share your information with anyone and never will, without your very explicit permission. You can read more about our privacy policy here - http://www.synthasite.com/privacy .

I will update this post with the link to the blog post when it is made.

Thanks again,
Lisa
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Randy

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Thanks Lisa,

After joining Yola last week, one of my main concerns was the robustness of the backend and whether redundancy measures are implemented in case of outages so that there is no downtime from the user perspective. This instills confidence in your customer base so that going forward you are able to maintain a very high standard overall.

Sincerely,

Randy
www.mcran.com