Server Down. Image Links Broken with no work-around functioning.

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Server is down, yet some things are working. Get Satisfaction was down for a while.

Image Links are broken again (still) and the 'clear cache, log out, log in' workaround is now not working!

How much longer is this going to be the case? What is going on?!
Photo of Paul Caspall

Paul Caspall

  • 174 Posts
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  • frustrated

Posted 7 years ago

  • 1
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Monique, VP of Customer Support

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Hi Paul

We do still have a bug with adding links to pictures. It is queued up to be fixed in an upcoming release. I am sorry to hear that the workaround isn't working. Does trying a different browser help at all?
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Paul Caspall

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Hi Monique

Unfortunately Yola now no longer supports IE6 or older. So now I can't try a work-around with IE. I'm stuck with Firefox. Why is the FF workaround no longer working? When is the next release? IOW how much longer do we have to endure this? It's been like this for well over a week already.

Photo of Brianna


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Hi Paul,

Have you considered upgrading your IE? While Firefox is our preferred and most compatible browser, you can certainly test out Safari as well. We will certainly keep you informed of the release when it happens. Given that it is a weekend, not all of the staff are online at this moment and I cannot provide an exact release date.