Setting up emails

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I have just purchased a new domain through Yola, limousinesworldwide.co.uk and wanted to set up some email addresses but I can't find the yola mail link to make my life easier.

Help please
Ian
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Ian Rush

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Posted 5 years ago

  • 1
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Ian Rush

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Sorry to be a pain but has anyone any ideas, I'm sitting here looking at the PC waiting for a reply.
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Ian Rush

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Oops, it looks like you attempted to purchase Yola Mail
As part of the Google partner programme, you are not entitled to purchase Yola Mail, but qualify for a free email address through Google Apps. For assistance in setting up your mail with Google Apps, please see this tutorial

What makes me part of the google partner programme? I have only purchased all Domains through Yola, I have no idea why I am linked with Google.

Please help me
Ian
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Ian Rush

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Anyone?????
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Ian Rush

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Ok had no reply here but now the get yola mail is showing. Good but it is saying I am a google partner? Someone please help me as I have wasted half a day waiting for a reply.

Ian
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Ian Rush

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Thanks for the help yola. Is there anyway I can get the money refunded for the web address I have just purchased. I have used you for numerous web sites, and always been very happy, but the lack of response today has really got me mad. I am having trouble and have asked for help, only to have been ignored for the whole day. I purchased the web addy as I have always found things with you so easy. Though I have never tried to set up an email address before. I would assume that you all have trouble getting your heads around it as well from the lack of response today!!
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Laura Thomas, Social Media Coordinator

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Hi Ian,

This is a public forum and while both Yola staff and forum members are active here, account management concerns must be handled via direct support. If you are a Gold or Silver user, you are entitled to premium support but you must submit a request to support to ensure your request is handled properly.

It sounds like you signed up via our Get Your Business Online program. As such Yola Mail is not available to you, rather you can create a Google Apps account.
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Ian Rush

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Hi

I would just like to apologise for my little outburst yesterday, it was a very stressful day. Everything is rosy again to day and I once again I love Yola.

Ian
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Laura Thomas, Social Media Coordinator

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Thanks Ian, we're glad to hear you are all squared away.