Shipping and Handling question | Yola Customer Community

Although I am not shipphing products out, I need to charge each order a $1 convenience fee. I thought the easiest way to do that would be to either 1. Create a flat-rate shipping fee of $1 to every order - or 2) charge a $1 handling fee. I've tried both options - neither of which is working. Anytime I place an order - no shipping or handling is charged. Any suggestions?

Jackie

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Posted 3 years ago

3 years ago

Gop

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Hello Jackie,

You can't effectively add a Handling or Shipping fee to virtual goods within the Ecwid system. Only shipped items can have the addition of this charge. A non-shipped item would likely fall into this "virtual" category, unless it is a personal pick-up item. Further details may help with a specific solution?

A general solution that comes to mind is that $1 fee being added to the item price with an explanation of the additional cost.

(Edited)

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