Shipping issues

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  • Question
  • Updated 7 years ago
  • Answered
hi
i have added my ups account to my yola online store, however i cannot get my shipping rates to show on the online store during checkout.
i have had several tries but to no avail, the tutorial doesnt really help so can someone tell me what im doing wrong.

secondly i need to secure my site (SSL) i have registered with verisign and this requires uploading a javascript to my site. help!

regards
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sales

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Posted 7 years ago

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Gop

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Hi Sales,

I will look into this.

Unfortunately an SSL certificate can't be effectively added to Yola sites at this time. I agree that the appearance of an SSL certif does offer a sense of security for users of your site and it is true that it is not needed for Yola sites utilising either the new Online Store or the older single widget store because all the transaction details are handled off your site within the protection of a third party off-site security.
You may want to consider adding the TRUSTe Site Validation.
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Monique, VP of Customer Support

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Hi Sales

Have you added a shipping weight to your products? Not assigning a weight is the most common reason why the shipping rate would not be auto-calculated and displayed at check out. This is because the Store would then regard it as an intangible item, as with a digital download used in virtual goods.

Gop is correct about your SSL certificate. All your transactions will be 100% secure and will take place under the SSL of whatever payment gateway you have selected.
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Gop

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Thanks Monique. I hadn't even started pursuing that and when you mentioned it....Bing!
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sales

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hi Monique
thank you very much this worked. However! my shipping rates are off the roof! sending an item with UPS within the united kingdom and weighing 100ml is coming up as £16 etc
what am i doing wrong here or is it that the carrier is just expensive?
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sales

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hi
i think ups is just expensive. not worth it.
thanks for all your help
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Gop

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Most of the logistics charges are high to very high.
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sales

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whats the best way to market my site ?
thanks

www.cleos-uk.co.uk