shopping bag not displaying on iphone

Shopping bag not displaying on Iphone
I had a conversation with customer using an iPhone and she couldn't see the shopping bag, it is no where to be seen, it shows on all other phones but no the iPhone. any solutions?

Peter Sauer

150 Posts
65 Reply Likes

Posted 4 years ago

4 years ago

Laura Thomas, Social Media Coordinator

4536 Posts
211 Reply Likes

Hi Peter,

We are working with Ecwid on this and will be glad to update you here when we have an update.

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

Thanks Laura
Andre gave me a work around in the interim.
Peter

4 years ago

Laura Thomas, Social Media Coordinator

4536 Posts
211 Reply Likes

Yes, I saw that in your support case Peter, sorry I didn't mention it. :)

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

Hi Laura

I can’t get a hold of Andre so maybe you can help.

I used the workaround Andre suggested for the shopping cart to show on mobile.

http://www.wildflowersaromatherapy.com/warm-buddy.php

Since placing that code I cannot access my pages on my cart, I have 3 and my category menu is inactive.

Peter

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

I decided to use an old piece of code to increase the number of products to the page, thus eliminating the pages at bottom of my products. What text do I use for the "Polaroid" view currently it is set at list, but in the list format the image disappears in mobile view.
I am also noticing when my home page and warm buddy page that have the shopping cart on them, the cart is not regenerating most of the time.
Plis the category "store" link are not active
<div> <script type="text/javascript" src="http://app.ecwid.com/script.js?6963563"></script>; <script type="text/javascript"> xProductBrowser("categoriesPerRow=3","views=list(100)","categoryView=list","searchView=list","style=","defaultCategoryId=12796383"); </script> <noscript>Your browser does not support JavaScript. Please proceed to <a href="http://store6963563.ecwid.com">HTML version of my store</a></noscript> </div>

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

I found the text/code from an old ticket

categoryView=list

categoryView=grid

But when I change it to Grid, it continues to show 4 pages when the number per page is set at 100. I have changed the setting back to list as the page # link does not work in grid.

I think the operative word is..help

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

The category links are now working,could be Ecwids server being slow

1 person likes this

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

Thanks Laura
I have bigger issues that Andre is looking into with ECWID

4 years ago

Laura Thomas, Social Media Coordinator

4536 Posts
211 Reply Likes

Hi Peter,

I know you have bigger issues at play with Ecwid but for the sake of others here, I am happy to report that other users who may have experienced this can now republish their sites for the shopping bag to be displayed on mobile devices.

4 years ago

Peter Sauer

150 Posts
65 Reply Likes

Hopefully this will be resolved in tomorrows conference call.

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