If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry you are frustrated. Are you wondering about what it costs to upgrade your subdomian to a professional domain? The cost for a professional domain such as mysite.com is $19.95 per year. Here is a link to a tutorial which will step you through this process: Purchasing your domain from Yola.
Please let me know if this doesn't answer your question and I will further assist.