Silver Account Broken

  • 1
  • Problem
  • Updated 8 years ago
  • In Progress
I have a silver account and when I try to make a new site it asks me to register for a silver account, but I already have one and I only have 5 sites so far... pls help!
Photo of reptileparty

reptileparty

  • 63 Posts
  • 1 Reply Like
  • sad

Posted 8 years ago

  • 1
Photo of reptileparty

reptileparty

  • 63 Posts
  • 1 Reply Like
note: it works when I go into a site when I already created and choose to make a new one from there, but not form the welcome screen after i log in to my account.
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Sorry about this. What you are seeing is a bug we are currently working on fixing. There is a workaround:

1. Enter into one of your existing sites.
2. Click on the "Site Manager" tab.
3. Click on "Create a New Site" and you should be able to create a new site.

Please let me know if you have any trouble with this workaround, and thanks for your patience while we work on fixing this.
Photo of reptileparty

reptileparty

  • 63 Posts
  • 1 Reply Like
Kershnee, thats where the problem was, I would do that and it would require me to sign up again for a silver account...

I did find a way around it by opening a site I already have and then go to new site from there...

just thought you should know.. thanks!!