Silver membership - yearly cost cheaper than five years?

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  • Updated 7 years ago
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Why does it cost more to renew a silver yola membership for 5 years than one year? My membership is about to expire and I was going to renew for one year at $49.95, but for 5 years it is $399.75 which works out to $79.95/year. Surely it should be cheaper to have your customers renew for 5 years and keep them as Yola customers rather than have them leave after one year? Can I get renewal for 5 years at a discounted price from my 1 year renewal?
Can you also clarify that if i use a domain that has been purchased elswhere and i use one of my 25 sites (Silver membership) does my domain renewal get paid to the original registrar or do I pay my renewal to Yola at Yola prices?
Thanks for your help.
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claudia burgess

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Posted 7 years ago

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diane

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Hi, Claudia,

I have also responded by email. Please let us know where you are seeing $399.75? Here is the breakdown of prices:
* Yola Silver for 1 year - $49.95
* Yola Silver for 2 years - $94.95 (save 5%)
* Yola Silver for 3 years - $134.84 (save 10%)
* Yola Silver for 5 years - $199.80 (save 20%)

Also, if you are using a pointed domain, you would renew with that registrar.
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claudia burgess

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Thank you Diane for your prompt reply. After logging into my Yola account i clicked on the renewal link and they were the prices listed there. Can you please let me know if I need to go to another link to get the correct prices?
Thanks
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diane

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Hi, Claudia,

Thanks for the information. This is a bug on our end and our engineers are working on it. We will let you know when we know anything further. I apologize for the inconvenience.
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KanThaiDecor

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Was just going to post a screen shot for ya....I see the mistake also
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diane

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Thanks, John,
I'll add that to the bug log.
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claudia burgess

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Hi Diane and John. Thanks for the info. I will wait for your notification that I can renew my membership. It expires on 5th May so I hope you can let me know before then. I am now being cheeky - do I get a special discount for pointing this out to you???? Shall we say 5 years at $159???
;-p Claudia
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Nazlie

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Hi claudia

We will notify you about the Yola Silver pricing glitch before May. We might consider offering you a discount. You never know - watch this space ;)