Silver or Bronze?

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  • Question
  • Updated 6 years ago
  • Answered
Must I move from Bronze to Silver Yola? What will happen to my site if I don`t move?
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Bilbo Biloxi

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Posted 6 years ago

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Stefan, Official Rep

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Hello Bilbo Biloxi

Can you please let me know what made you think you would have to change from Yola Bronze to Yola Silver? With Yola there is no obligation to choose a particular hosting package. You can just use the package that suits your needs best! However, Yola Silver is our most popular and best value package which offers you fantastic features to make your website stand out.

For more information on the details of each package, please see our tutorials:
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Michael

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http://by151w.bay151.mail.live.com/de...

http://by151w.bay151.mail.live.com/de...

Dear Steve I received this from yola

Get Help | Login Now »

Renewal alert: 7 days until Yola Bronze expiration

Hello mjtoner

Your Yola Bronze account expires on 2012-12-09. That’s less than one week away!
If you don’t renew, your Yola Bronze website benefits will expire: • Your website may go offline
• Yola requires a hosting package such as Yola Bronze, to continue to use your domain(s) mjticot.co.uk.
• You may have to delete some files
• You will only be able to have two sites instead of five
Please note, your domain(s) will not be lost, but without a hosting package, your domain(s) will no longer send visitors to your site.
Renew today and get Yola Bronze today for only £17.95 GBP.
Renew now
Enjoy all this and more with your Yola Bronze package:
•Premium quality hosting for round-the-clock care
•Over a 100 professionally designed templates
•Unlimited bandwidth can support high traffic to your site
•30 days of premium phone support
•Track visitors to your website
•State-of-the-art website protection with 99.9% up time
Renew Yola Bronze now >
We look forward to helping your business succeed for another year as a Yola Bronze customer.
If you have any questions, we’re available to help 24/7.
Sincerely,
Yola
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Michael

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Sorry, not Steve, but Stefan..
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Stefan, Official Rep

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Hello Michael,

are you the same user as Bilbo Biloxi, or is your request a another one (if so, what is your request?)?

The e-mail text you posted says that your Yola Bronze package is about to expire. You can either renew the same package or upgrade to a bigger package. It's up to you. ;-)

Please log into your Yola account, and click on "Account" in the left-hand side menu of your My Yola dashboard. Then click on the "Renew" link next to your hosting package.

If you'd like to upgrade to a bigger package, just click on the "Upgrade" button on your Yola dashboard.

If you have any questions on your hosting package, please let me know.
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Michael

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Yes, Stefan. I had hoped to be able to continue using the Yola I had -free!
Will my stuff disappear, if I dont pay now?
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Stefan, Official Rep

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Hello Michael

If you don't renew your hosting package, you won't lose any content of your website(s), but your Yola account will be downgraded to Yola Free. This means that you won't be able to continue using your custom domain to publish your website. You would only be able to publish your website to a free yolasite subdomain. Also, you would need to make your account comply with all the other restrictions of Yola Free: less storage, less websites, no domain pointing, etc.

From the e-mail you received I can see that you're using Yola through our GBBO programme (Get British Business Online). This programme guarantees you discounted prices for your .co.uk domain and Yola Bronze or Yola Silver forever! It makes it very affordable for small businesses to use Yola, and gives you very good value for money.

I'd suggest that you renew your hosting package and keep using your website professionally with your custom domain name, it's really worthwhile.

Please let me know if you have more questions.