Silver package, expired, then reactivated but now site will no longer publish!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
My silver yola account expired, I have since retained my silver package - but now my website will not publish http://weddinginjune.yolasite.com/. My guests can not RSVP! HELP!!!
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Velma Jenkies

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  • frustrated

Posted 6 years ago

  • 1
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Gop

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Hi velma your site http://weddinginjune.yolasite.com is showing up with password protection on it.
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Laura Thomas, Social Media Coordinator

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Hi Velma,

I also see that your website is not live so I have logged a ticket for our engineers to fix this for you. I will update you about the status here. So sorry for any inconvenience this is causing you in preparation for your special day!
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Laura Thomas, Social Media Coordinator

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Hi Velma,

This has been resolved, though you may need to clear your cache in order to see your site.

Thanks for your patience as we worked through this.