Silver subscription extension

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  • Question
  • Updated 5 years ago
  • Answered
My yola silver subscription is expired due to non authorisation of my credit card. I contacted my bank, they said u can able to make transaction on or after 4th June. I request u if its possible you can extend my yoa silver subscription for few days as I m getting yola footer right now on sites.

Regards
Hrsimrn singh
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Hrsimrn Singh

  • 4 Posts
  • 1 Reply Like

Posted 5 years ago

  • 1
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Stefan, Official Rep

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Hello Hrsimrn Singh

Subscriptions are managed by our computer system automatically, so we won't be able to extend your subscription for a certain period of time or remove the Yola footer unless you renew it. We won't try auto-billing for your subscriptions again, so when you're ready, please renew your subscriptions as follows:
  1. Log into your Yola account

  2. You will be presented with a renewal notice. Click on the "Renew Silver" button.

  3. Follow the steps to make your payment and renew your subscriptions.