Silver to Gold + multiple sites

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  • Updated 5 years ago
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I currently have Yola Silver but want to start a new site with Yola Gold, which will be my main site and I have a few questions!

1/ My domain name for my Silver site expires 5 Dec 2012 (I’ve renewed that), so I imagine my hosting will also be due for renewal... I received an email from Yola about the renewal of my domain name, but not about my hosting, so how do I go about either paying the annual Silver hosting fee or opting for monthly payments?

2/ I don’t need to start building my new Gold site till Jan 2013, so can I renew my existing Silver site on a monthly payment basis and then upgrade my account to Gold in January? And if so...

3/ ...will my existing site automatically be included as one of my sites in that Gold package?

4/ Is the Online Store included in the Gold package or is that extra?

5/ If I opt for the $499 website design package does that include Gold subscription?

Thank you!
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Aggsie

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Posted 5 years ago

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Stefan, Official Rep

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Hello Aggsie

Answering your questions:

1. and 2.: As these points may include changing your subscription details and checking your account, I'd like to ask you to send us these requests via our Contact Support Form.

3. Yes.

4. No. Yola Online Store is an add-on which you can purchase additionally. If you have one of our paid hosting packages, it will only be US$10 per month or US$100 per year (saving two months).

5. No. Yola Premier includes Yola Silver. Offering the SEO features included in Yola Gold incurs costs for Yola, such as for the Local Boost directory submissions, so I'm afraid that we can't include it with Yola Premier at US$499.99. Having a professional webdesigner start creating your website for this price is good value for money. However, if you send us your request through our Contact Support Form, we can see what we could work out for you.
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Aggsie

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Thanks so much Stefan. I'll send my request through the Contact Support Form!