Silver Upgrade NOT working

  • 1
  • Question
  • Updated 8 years ago
  • Answered
I have more than one website. I upgraded to the silver this morning. When I try to create a new site I am routed to a new page that says I need to upgrade to the silver. I have already upgraded? I have NOT created 25 sites. Why won't it let me create my sites?
Photo of Juliette


  • 3 Posts
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Juliette

What you are seeing is a bug we are currently working on fixing. There is a workaround:

1. Enter into one of your existing sites.
2. Click on the "Site Manager" tab.
3. Click on "Create a New Site" and you should be able to create a new site.

Please let me know if you have any trouble with this workaround, and thanks for your patience while we work on fixing this.