If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Are you referring to a file you are trying to upload? If so, can you tell me what the file extension is? It could be that it is a restricted file type, which would explain why you are unable to upload it.
If I have misunderstood your question, please let me know.