site builder lagging

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  • Updated 8 years ago
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Hi,i decided to take advantage of my yola account & use the other "sites" available to me in my pack.However before embarking on this i have noticed since the upgrades that my site builder lags-ON EVERY PAGE after arriving on it-i did see a post that said to mess with pics but i dont have any-only my yola style banners that they control(i want a smaller one but the space doesnt go away just a lot of unused white space)my site hasnt changed so why ( & it isnt just me) is it lagging & more important how do i fix it-i have even reinstalled windows needlessly as this isnt my doing.Its anywhere from 10 to 60 seconds-per page -all the time so its takin ages to get anythin done,many thanks
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sean kelly

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Posted 8 years ago

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Marije, Official Rep

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Hi Sean,

We don't appear to be experiencing any problems on our side. Could I ask you to try the following steps:

1. Check that your internet connection is working properly. Sometimes it can help to restart you router/modem. What type of internet connection are you using?
2. Try a different browser to the one you're using - which browser are you using?
3. Try a different computer on a different connection so that we can find out if the issue lies with Yola or a setting on your side.

If none of the steps help, could you post your site's URL as well as the required info so that we can take a look?