Site Builder Update Doesn't work and is stopping me entering any of my sites!

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
When I open Yola site, it brings up a message which says save your site and yola will update or something along those lines, so I click save and update as there is no alternative then my page gets stuck on opening site until it times out, it is the same on multiple computers and on multiple internet connections and is an urgent issue for me as I am using your platform to design the website for the company I am currently working for, please could you respond as wquickly as possible. Thanks,
Tom
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yorkshirelogstores

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  • frustrated

Posted 8 years ago

  • 1
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Monique, VP of Customer Support

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Hi Tom

I am sorry about this. The message you saw was as a result of a back-end release we just did. Please reload the sitebuilder and try again. Everything should be back to normal. If you need any further assistance, please let us know.
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yorkshirelogstores

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Thankyou Monique, and thank you for the quick response I'm very grateful