If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I am new to Yola and trying to load site builder. The site builder application never loads....just spins and spins. I have tried to reload several times. It there a delay on the first load? Should I be patient?
Welcome to Yola! No, this doesn't sound right, you shouldn't be waiting for long until your Yola Sitebuilder has loaded. I'd like to check your Yola account directly, but I'd need some information from you to locate your account in our system. If you had the chance to publish your website already, please provide your domain name (website address/URL). Otherwise please post your login e-mail address, so that I can investigate. Have you created multiple websites? Please let me know for which of your sites this problem occurs.
If you're concerned about your privacy providing your login e-mail, please send us your request via e-mail using our Contact Support Form, and we'll also be able to assist you from there.