Site Builder will not load first time in

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
I am new to Yola and trying to load site builder. The site builder application never loads....just spins and spins. I have tried to reload several times. It there a delay on the first load? Should I be patient?

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jenea frierson

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Posted 5 years ago

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Stefan, Official Rep

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Hello Lori

Welcome to Yola! No, this doesn't sound right, you shouldn't be waiting for long until your Yola Sitebuilder has loaded. I'd like to check your Yola account directly, but I'd need some information from you to locate your account in our system. If you had the chance to publish your website already, please provide your domain name (website address/URL). Otherwise please post your login e-mail address, so that I can investigate. Have you created multiple websites? Please let me know for which of your sites this problem occurs.

If you're concerned about your privacy providing your login e-mail, please send us your request via e-mail using our Contact Support Form, and we'll also be able to assist you from there.

What you could do in the meantime: Clear cache and cookies, or try a different browser.

Please give me your feedback whether you sorted the problem or it persists. Thanks!