Site builder won't finish loading; now it won't accept log in.

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  • Question
  • Updated 7 years ago
Cannot get the site builder to finish opening, now I cannot log into site builder,
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condo58

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Posted 7 years ago

  • 7
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condo58

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Just wanted to add that I am experiencing this problem on two different computers.
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Nathan Henderson

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I am not able to log in right now for some reason.
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Laura Thomas, Social Media Coordinator

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Thanks for the report condo58 and Nathan. Our engineers are looking into it and we'll update you here with more information as soon as we have it.
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Nathan, Champion

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Hello

My Yola wont load at all and the Site builder wont load any of my sites.

Also, when I tried to save my page I got an error message that stated

"Unfortunately, there was a problem opening the page"

Is Yola down right now?

Thanks,
Nathan

This reply was created from a merged topic originally titled
My Yola wont load, Site builder wont load, and I keep getting an Error Message....
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Nathan, Champion

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Karen

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I was adding web pages and I suddenly got hung after a save and said it couldn't find my index page. I then logged off and tried to log back on ....it allowed me and things looked fine and then I went to do something and it was like it was hung. Now when I try to log in it says ....There were errors while trying to log you in ....Please try again.

Is the network down .....is anyone else had this issue....it is 3:30 EST here.

This reply was created from a merged topic originally titled
There were errors while trying to Log you in....Please Try Again after system hung after Save..
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Nathan, Champion

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Hi Karen

I'm having this problem too. Yola is experiencing issues right now. They'll let us know when it's fixed. Sorry about this :)

Nathan
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Pete Knight

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I am getting really fed up with Yola just latlely. Why can't I login to my account? I have been struggling off and on for days now. Is there a problem at the moment?

This reply was created from a merged topic originally titled
Getting Fed Up With Yola.
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Laura Thomas, Social Media Coordinator

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Thanks for the additional feedback about what you are seeing. We hope to have an update for you very soon.
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Nathan Henderson

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This is whats showing up on mine.
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Nathan, Champion

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Yep, that's what I see too. They're working on this right now.
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Nathan Henderson

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Good...
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BritSAL

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Same problem here...
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BritSAL

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I know I am using the correct log in details, but it wont log me in. I have tried on IE and Firefox.

This reply was created from a merged topic originally titled
I cant log in..help!.
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karamelgemini90

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i cant logg into my yola account. tried to change my password from the email provided and still the same thing.

This reply was created from a merged topic originally titled
I can't logg into my Yola account..
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Nathan, Champion

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Hello karamelgemini90

Yola is currently experiencing issues. The engineers are currently working on this problem as we speak. They'll post here when Yola is fixed. Sorry about this.

Nathan
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Nathan, Champion

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Now my browser, Google Chrome, is giving me this Redirect Loop error message:



Nathan
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Nathan Henderson

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I am now able to log in.
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Nathan, Champion

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Awesome, My Yola is working again! Yola Engineers are so fast :)
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Laura Thomas, Social Media Coordinator

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Logins are back but we're still seeing issues with publishing, but we're getting there. Thanks for bearing with us!
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Exaggerator

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I can sympathise: The Publisher component with the SiteBuilder keeps displaying the "loading" page with the spinning whirly-whirly, as if some sort of delay is going on at this time.

(To aid you in server debugging, I am using the combi Mozilla Firefox 4.0.1 in WindowsXP Professional, Service Pack 3. And at least once, in trying to refresh the SiteBuilder in the browser with an eye to attempting publication, a "500/Internal Server Error" message was displayed.)
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BritSAL

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I can log in too now, but cant publish.
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Nathan, Champion

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@Exaggerator: This is happening to me too. It's not your computer though.
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Laura Thomas, Social Media Coordinator

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Great news! We are fully operational again, including publishing! Please, refresh your browser and commence site building and publishing. Let us know if you see any further issues.
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Nathan, Champion

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Thanks, Laura, for letting us know! And thank you to the Yola Engineers!