Site builder won't load, giving many error messages

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  • Updated 9 years ago
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The site builder will not load properly. Several error messages come up as the page is trying to load basically all saying "Invalid component id #. Cannot find component HTML." In each instance, the # is replaced by a different value, I95, I14, etc. About 10 of them come up and the page never finishes loading. I've been unable to update my blog all day and that's no good. I sent an email to support but seem to get a faster response here. Please check and see what's going on.
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Posted 9 years ago

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jeremy, Employee

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Hi there Funlayo,

Are you referring to your site

You generally receive a message like this "Invalid Component id '134'. Cannot Find Component HTML" if:

1. You have pasted some HTML onto your page that is not valid. This often happens if you accidentally miss a portion of the code and a tag is not closed.
2. You have copied and pasted some text from MS Word that has introduced problematic HTML or CSS. The best way to avoid this is to first copy and paste into a program like Notepad (you'll find it in the Accessories folder of your computer) This will strip out any unwanted formatting and you can then safely paste into the text widget.

If you get a message like this, hold down the escape key until it goes away. Then try to delete any widget that you think might contain problematic HTML or text copied and pasted from MS Word.

I have received your email you sent to us so I will respond to that to deal with the problem more specifically. I hope you are OK with this.

For more information on why your site might not load in the site builder and what to do about it, see this excellent tutorial: Tutorial
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Thanks a lot Jeremy! I had, indeed, pasted code from MS Word into the blog widget and it contained links which I suppose caused the issue. Is there any way to set the blog widget to alert the user of potentially problematic code?

Pasting into notepad is an option but I use Word because I want to be able to fully type and format my posts so that I can just copy and paste them into the blog. Notepad removes all formatting so that's a little bit of a pain. But it seems as though copying and pasting from Word works fine as long as you don't set the hyperlinks from within Word.

Anywhoo, thanks a bunch!
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UK Duke, Champion

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Thats the point it removes all the style formatting. The browser trys to read the MS word code and it also conflicts with other html on the page.

I would highly recommend you dont copy in anything from Word.

You have to style the text in Yola.

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Sanja, Official Rep

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Hello Funlayo

I strongly urge you to not copy and paste directly from Word as you will run into future problems. It does not matter if you do or do not set hyperlinks within Word. Text editors in the browser are not compatible with desktop word processors.

Please do make sure that you copy and paste any content from Word (or any external source) into Notepad first. Then, using the text toolbar, you can format your text.