Site Down

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Domain is down and i dont know why seems to only be one in the whole account thats down i really need to get it fixed cheapringscanada.ca is the domain it was fine yesterday but today nothing on Phone browser,laptop or desktop and several friends tried as well with same result
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Joe Moore

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  • frustrated

Posted 5 years ago

  • 1
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Joe Moore

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I see everyone else getting replies to there issues but still not me is my silver membership not worth enough for support? Just need to know why my sites down an easy we are looking into it would be suffice.
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Monique, VP of Customer Support

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Hi Joe

My apologies, we were indeed looking into it and I should have let you know this. It took quite a bit of investigation because as far as we could tell everything was in order with the domain. However it appears that CIRA, the body that controls the registration of Canadian domains has blocked the use of this domain because the word "canada" in the domain violates one of their rules. This is out of our control and was done without our knowledge.

Someone will reply to your support case shortly with further information and suggestions of how we can assist from our side. However, for this particular domain, this is something you will need to take up with CIRA as we will not be able to change their decision in this matter.
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Joe Moore

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I have a few with canada in the domain i did not see that as an issue and i have had those up for a long time im so confused.
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Joe Moore

  • 44 Posts
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Why is my site cheapringscanada.ca down? it was fine yesterday and i can login and change things no problem but it does not seem to load just goes to page not found?

This reply was created from a merged topic originally titled
Website down.