Site down can edit but ie, google or opera will not load?

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  • Updated 5 years ago
  • Solved
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What's going on Yola? Site editor is really really slow and the public profile can not be viewed. Site down and I have tickets on sale... Please advise as a matter of urgency?!
Photo of Cher Ricard

Cher Ricard

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  • NOT HAPPY!

Posted 5 years ago

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5 years ago
Photo of Gop

Gop

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Hello Cher,

Is this still happening?

If so then there are a few things to check:
  1. See if you can preview your site in the sitebuilder
    2. If not there are a few things to do here including clearing your browser(s) cache, check any code/content that you may have recently added to your site, particularly if it was copied and pasted directly from another text editor.
  2. if you have a custom domain make sure that your domain subscription is current. You can see this in the info within My Yola

  3. check to see if your domain is still valid. recently there has been a change in validation requirements by the authority. ICANN changes

  4. Check that your yola subscription is current (if you are using any of the paid subscriptions)

  5. Update your Flash and Java

  6. Check on another computer and if no resolution try a different network/ISP


    7. Let us know your website address if you would like others to check it's availability generally.
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